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About Us

Red is revolution. Red is passion. And the 13, well that’s just our lucky number.

Our goal at RED 13 is to minimize the harmful effects of traditional smoking and provide our customers with new and innovative methods. We invite you to experience the Red 13 difference. Our promise is to deliver quality products at a competitive price with unmatched customer service.

 

 

Our Retail Location:

1)Red 13 Vaporizers -Ann Arbor

213 S. State St Suite 6 48104  Ph: (734)864-3175

(2nd Floor Above Totoro Sushi)

Store Hours: Monday- Thursday 11am-8pm

                    Friday-Sat: 11am-9pm

                    Sunday: 11am-8pm

 

 

 

 

 

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*Policies* 

Online Orders: Under requirements of the FDA regulations , all online purchases will require a photo ID picture for age verification. Photo ID pictures can be sent to Red13annarbor@gmail.com  Once ID verification has been received, orders will be shipped out. Unless otherwise asked not to , we will store a copy of your photo ID so this process will not have to be repeated.

Shipping Policy: All purchases from the Red 13 vaporizers  web site will receive free standard shipping on purchases in the U.S.A.

Tax: All Purchases made to a Michigan address will have a 6 percent sales tax added to the checkout total.

Return Policy: Due to the nature of our products we do not accept returns on any purchases. If you feel that you received a defective item or the wrong item please contact customer support via email at Customersupport@red13vaporizers.com. Our goal is to provide you with excellent customer service and do anything we can do to ensure your satisfaction.

Warranties: Many of our products include a manufacturer warranty, please read the item description to see the warranty details. If a product contains a MFG warranty most of the information will be available on there website.

Privacy Policy: Red 13 will not share any of our customer's information with any parties for any reason.